Where this offering fits
REPLIL SRA/PAM combines a remote-access discussion with privileged control for operational environments. Specify the users, targets and tasks rather than granting an undifferentiated vendor connection. Remote support must remain compatible with the site’s operational approval process.
Architecture and rollout decisions
Confirm identity integration, supported target protocols and approval options. Rehearse a maintenance request from approval through connection and termination. Include a denied request and an emergency access scenario. Decide who reviews records and who can approve privileged changes once the connection is established.
An evaluation scenario for this offering
Rehearse a contractor visit using a fictional maintenance request, a named test target and a fixed approval period. The requester should receive only the supported access required for the selected task. During the exercise, submit another request for an unrelated target and confirm the documented denial or review behaviour. At the end, have the site owner verify session closure independently of the contractor. Include an interrupted connection so the team can explain whether any access remains enabled. The evidence should distinguish the person approving connectivity from the person approving the equipment change, with a recorded escalation for any uncertainty.
Evidence to request for this scope
- List external vendors and their actual maintenance targets.
- Validate supported session and credential controls.
- Test access expiry and recovery under an approved procedure.