Where this offering fits
Intellex is presented by Paladin as an intelligent case-management offering. Scope it around the case lifecycle and authorised evidence handling rather than promising autonomous investigation. The essential distinction is between managing records, linking information and the accountable decisions made by people using those records.
Architecture and rollout decisions
Map intake, assignment, review, escalation and closure for one approved case type. Identify which information belongs in the case file and which should remain in its source system. Define role-based access, audit requirements and the process for correcting records. A pilot should use fictional cases and demonstrate reassignment, restricted evidence access and a documented closure. Integration with external systems needs its own supported-interface and permission review.
An evaluation scenario for this offering
Create fictional cases for intake, reassignment and closure, including one item visible only to an authorised specialist. Follow the supported workflow and inspect the activity record. Correct a mistaken fact and review how the change is represented. The intended result is a case file whose decisions, access and evidence can be explained later, without treating an automated association as an investigative conclusion or granting every administrator unrestricted access to sensitive case material.
Evidence to request for this scope
- Confirm the current Intellex workflow and integration capabilities in a manufacturer demonstration.
- Agree the evidential record, audit trail and access rules with the authorised case owner.
- Validate export, retention and correction procedures before importing live investigation material.