ON2IT in UAE

Separate the AUXO platform from the selected managed service

ON2IT’s catalogue includes AUXO, MDR Detect and MDR Prevent. The platform and the operating service must be scoped together but not confused. Detection, prevention, architecture work and response can have different asset boundaries, permissions and customer dependencies. Obtain the current service definition rather than inferring a commitment from a product label.

Begin with the environment, required outcomes and internal authority. A managed team may review evidence while the customer retains control of disruptive actions. A prevention programme also needs approved policy and application context. Existing tools, log access and data storage arrangements should be identified before deciding how the service integrates.

Validate the real handoff before relying on coverage

Confirm sources, onboarding requirements, location and processing arrangements, hours, escalation and exclusions in writing. Use an authorised test event to follow collection, review, communication and the permitted response. For policy changes, check legitimate workflows and rollback. Include the process for a source that stops reporting.

For UAE organisations, remote administration and evidence access should follow customer requirements and be reflected in the contract. Handover needs the coverage register, emergency contacts, decision authority and change process. Manufacturer commitments and any MMC project activities should remain distinguishable. A successful onboarding demonstration should not be described as eliminating every blind spot, guaranteeing an incident outcome or replacing the customer’s responsibilities for unsupported systems and business continuity.

Evidence to request for this scope

• Obtain written scope, entitlements and response authority for the chosen service.
• Confirm source health and onboarding evidence for covered assets.
• Rehearse escalation, containment approval and recovery with customer contacts.

Product references

• on2it.net — product and portfolio documentation ↗