Where this offering fits
Mobile management concerns business use of phones and tablets across enrolment, applications and offboarding. Device ownership determines the appropriate boundary: corporate devices and personally owned devices may require different controls. Define the information the organisation is entitled to administer before creating restrictions.
Architecture and rollout decisions
Map mobile platforms, supported enrolment modes and business applications. Test new-device setup, loss reporting, approved remote actions and employee departure. Review what administrators can see and which data an action can remove. The user-support process should explain enrolment and recovery without encouraging staff to bypass the approved management method.
An evaluation scenario for this offering
Compare an approved corporate-device enrolment with the chosen personally owned-device model. Review the information visible to administrators and test the authorised offboarding action on non-production devices. Include a lost-device report and a user unable to complete enrolment. The outcome should make company-data handling understandable without assuming every device can receive the same remote action or that an administrator is entitled to inspect personal information beyond the approved management boundary.
Evidence to request for this scope
- Confirm supported ownership and enrolment models.
- Validate company-data removal using a non-production device.
- Agree administrator visibility and user-facing support instructions.