Where this offering fits
ZenGuide is Proofpoint’s targeted security-awareness offering. Select it around the behaviours and audiences that need improvement, rather than treating a content catalogue as a complete training programme. Users need a practical reporting route as well as knowledge about suspicious messages.
Architecture and rollout decisions
Define audience groups, languages, scheduling and the use of individual results. Match learning to relevant risks and connect simulations, if selected, to an approved follow-up process. Review participation alongside reporting behaviour and recurring confusion. A UAE branch programme should account for different shifts and roles instead of assuming that a single campaign reaches everyone equally.
An evaluation scenario for this offering
Choose two audiences with different roles and run the agreed learning activity with appropriate content. Examine whether participants understand the actual suspicious-message reporting route. If a simulation is selected, review its approval and the privacy of individual results. The follow-up should address a specific knowledge or process gap. This makes the programme useful beyond a participation percentage and avoids interpreting one exercise result as a complete assessment of a person’s security behaviour.
Evidence to request for this scope
- Confirm included content, administration and reporting entitlements.
- Approve any simulation and its handling of participant data.
- Assign ownership for new joiners and follow-up learning.