Build a behaviour programme around the audience
Fortra Security Awareness Training is the current portfolio context associated with Terranova. Select content and delivery around the behaviours the organisation needs to improve, not only the number of lessons available. Frontline staff, administrators and executives can have different risks, learning needs and opportunities to report suspicious activity.
Agree audience, language, working patterns and prior knowledge. A UAE organisation with branch or shift staff may need different participation arrangements from an office-only team. The programme should connect learning to a practical reporting and support process so users know what to do when a real concern arises.
Measure useful learning without overinterpreting scores
Confirm current platform entitlements, content and any simulation or facilitated service included. Review sample material with stakeholders before assigning a broad population. If simulations are selected, approve the scenario, participant handling and follow-up in advance.
Acceptance should distinguish attendance, assessment and changes in reporting behaviour. An individual score is one observation, not a complete judgement of a person's security capability. Set appropriate access and retention for results. Handover should include the learning schedule, audience-maintenance process and ownership of follow-up actions. New joiners and role changes need a continuing route into the programme. Manufacturer platform access and MMC's administration or training services should be identified separately in the quotation.
Evidence to request for this scope
- Confirm current content, languages, reporting and selected simulation entitlements.
- Define role-specific objectives and appropriate access to individual learning results.
- Establish new-joiner, follow-up and programme-review responsibilities after the initial rollout.